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It is common to be overwhelmed when first entering a gym environment. What machines should I be using? How do I share machines with someone? How do I get help if I need it? All of these are common questions members ask during their first month or two with us. The following guide should help you get started, and if you need additional assistance, simply ask the first staff member you see and we'd be more than happy to help!
What do I wear to when I come in to workout?
Most people wear loose-fitting gym shorts and a t-shirt. Tennis shoes are a must; please, no street shoes or sandals for your own safety. Many of our members wear compression shorts under their gym shorts, which are tight-fitting and help your muscles stay supported and warm. The most important thing is that you are able to move comfortably.
What is the proper pool attire?
If you are using the pool or hot tub, appropriate swimwear should be worn. Due to health regulations, all members are asked to shower before entering the pool, sauna, or spa. Please read additional rules and regulations required by the health department posted in the pool area. Children that are not potty trained must have an appropriate swim diaper on at all time (available for purchase at the front desk).
How do I get a locker or towel when I visit the gym?
Day lockers are available for you to use with your own lock. You may add on the locker service at any time throughout your membership if you prefer to leave your belongings overnight. Most of our members bring a towel from home, but if you prefer, you can sign up for our towel service and receive a fresh, clean towel each time you visit.
How do I set an appointment for my equipment orientation?
We want you to get started correctly by having a trainer demonstrate the proper techniques for using the cardio and strength machines. The trainer will show you how to use each piece of equipment, as well as let you try it to become comfortable with the moves. To schedule your orientation, stop by the service desk or call 447-2400.
How do I work in on the floor?
If you wish to share equipment with another member, simply ask, “May I work in?” When you take your turn, exercise in a timely manner, finish your set then allow others to take their turn.
What is expected of me while I am working out?
As a courtesy to other members, please wipe off equipment after exercising. There are spray bottles and towels positioned around the gym, or you may carry a small hand towel and clean as you go. Please return all free weights to their proper place on the racks provided when you are finished using them. Please treat other members and staff with courtesy and respect.
What do I do with comments and suggestions?
We love comments and suggestions! This is how we improve as a company, which in turn, benefits you! We have a comment box in the main lobby that gets checked on a regular basis. If you have an urgent comment or suggestion, feel free to email: newtone@newtone.com. And, if it is something you feel is too serious to send in an email, see one of the managers immediately so that we may get the issue solved asap!
